Tim Autrey's Posts on Practicing Perfection®
Gray Elephants (How to Change the Culture of Your Organization)
QUESTION: How do you get people to do what they should be doing when no one else is watching?
ANSWER: It must come from within. Ultimately, the individual must WANT to do it.
QUESTION: So then, how can you get people to WANT to do it?
ANSWER: By impacting their mindset and perceptions about what “it” is.
QUESTION: How do you do that?
ANSWER: Watch the video.
QUESTION: What does this have to do with changing the culture?
ANSWER: EVERYTHING
***
Here’s the “Cliff’s Notes” Version:
- Within each and every person, thoughts generate feelings and feelings manifest as behaviors.
- Behaviors determine WHAT a person does and HOW he or she does it.
- The way to influence a person’s behaviors is ultimately by influencing their thoughts.
- Your opportunity for influencing a person’s thoughts is through impacting their mindset and perceptions.
- The only effective mechanism for impacting mindset and perception is through the EXPERIENCES you provide to the individual.
So- onto Culture…
- If you take the cumulative behaviors of the individuals who make up your team, department, organization, etc., this creates its CULTURE
- CULTURE DETERMINES RESULTS
In Summary…
- The EXPERIENCES you are providing to the members of your organization are determining their BEHAVIORS.
- These combined BEHAVIORS determine your CULTURE
- Your CULTURE determines your RESULTS
Want more details on three recent SUCCESS STORIES we received from organizations who are Practicing Perfection? Grab them here.
HU-2.0 is on it’s way, and it’s going to change EVERYTHING about how we approach human performance, error reduction, safety improvement, and quality.
In the next couple of days, I’m going to be introducing a whole new piece entitled, “HU Sigma.”
Until then, here’s a great thought ( a quote from John Wesley):
“Do all the good you can,
By all the means you can,
In all the ways you can,
In all the places you can,
At all the times you can,
To all the people you can,
As long as ever you can.”
This is a GREAT business to be part of, isn’t it?
For freedom from error,
P.S. You can view the entire HU-2.0 Introductory Series (thus far), including links to all of the downloads by clicking here.
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This entry was posted by tim on July 23, 2008 at 12:29 pm, and is filed under HU-2.0 |
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