Tim Autrey's Posts on Practicing Perfection®
HU-2.0 Video 3- Content vs Context
As we’ve already agreed, perhaps our toughest challenge is getting workers to buy in to performance improvement initiatives. This video REVEALS one of the SECRETS to getting organization members at all levels to look at things differently.
(Also in this video, you get to watch me spill water all over the place!)
Enjoy!
Here’s the link to the page where you can download the Exercise Guide and the PRIORITY DISPATCH:
Also…please leave your comments below, AND enter the contest to win FREE Tuition to HU-2.0 when we release it in August. With the new clue that I gave you at the end of this video, EVERYONE should know the answer (if not, you can find it in James Reason’s book, Human Error). You can also find it on the PPI website.
Until next time, go forth and do good!
For freedom from error,
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This entry was posted by tim on July 16, 2008 at 11:06 pm, and is filed under HU-2.0 |
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Man Made Disaster
about 2 weeks ago - 22 comments
Download a Copy of the Video for FREE by Clicking HERE. //
|72% SUSTAINED Reduction in Human Error Rate- Here’s HOW They Did It
about 11 months ago - No comments
This is an electrical utility whose transmission segment spans three states (consisting of what was previously three separate companies with VERY different cultures). They’ve been involved in massive (billions of dollars) capital expansion consisting of replacement, modification, and new construction by both themselves and 23 different contract firms. The average work “unit” consists of two men and a truck, with units scattered across the countryside, using (in many cases) inaccurate drawings and vague procedures. And, oh by the way…this is in the northeastern US, where the weather tends to be anything but cooperative.
Does this sound like a SETUP for human error?
|Two Stones, a Couple of Holes, and a Stick
about 2 years ago - No comments
He took two round stones, bored holes in them, rammed a stick through the holes in each one, and…changed the world. It would come to be called…the wheel. Yes- all the pieces had been lying around. It was the way he put them together that changed EVERYTHING.
This is exactly what Viral Accountability™ is- pieces put together in an entirely new way.
|It’s not my job
about 2 years ago - No comments
Nobody stopped to get the FREAKIN ladder out of the road! Whose job is it to eliminate safety hazards, waste, and error-likely conditions anyway? It’s YOURS. It’s MIN. It’s OUS.
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The Future of Human Performance: Viral Accountability
about 2 years ago - No comments
Traditional change management has been upside down relative to how change actually proliferates throughout an organization. Combining proactive accountability with viral change produces Viral Accountability, the powerful solution to achieving next level long term sustainable performance improvement.
|Gray Elephants (How to Change the Culture of Your Organization)
about 2 years ago - No comments
How is it possible to get workers to go beyond simply ‘what’s required’, even when no one is watching? How can you achieve the ‘magical upward spiral’ in performance improvement? Tim Autrey provides the answers in this video.
|HU-2.0: Human Performance Modes (aka “How Human Beings Do Stuff”)
about 2 years ago - 10 comments
“In the two lower modes [skill-based and rule-based], we all did exactly the same thing. When we get into the knowledge-based mode however, I asked seven different people what they would do, and I got four or five different answers. The point is- in this mode, we don’t have a clue what any given individual might do. Therefore, a key element of minimizing human error is- when you find yourself unsure, entering into the knowledge-based mode, STOP. Place whatever it is you’re doing in a safe condition, and get resolution before you proceed.
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Human Error Reduction, Safety, Performance Improvement: Facing the Giants
about 2 years ago - 5 comments
By focusing on one step at a time (rather than on the ‘mountain’ in front of us), we can achieve profound results in a short period of time. Not only will this confront us with a reality of which we are truly capable, it will also have prpofound impact upon those we are attempting to influence. A must-see video is attached.
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about 2 years ago
Cognitive Control Hierarchy
Enjoy getting the refreshers offered in the videos.
about 2 years ago
I pick “Cognitive Control Hierarchy” (before your clue) – but it’s too easy now, with Scott’s comment posted above…
Hope all is well. Guess you may have heard that Allan Reed has joined the Substation Operations group as a supervisor.
He and I will meet with Debi Miller (admin) tomorrow and figure out how to transition the major administrative duties of the PPCI presentations, challenge sessions, etc. to Debi and Amy Barton (one of the Champions you trained – works for Jerry Willms).