HU-2.0: Human Performance Modes (aka “How Human Beings Do Stuff”)
FACT:
By grasping the key concept in this video, you will understand more about how to minimize human error than 90% of the people on this planet!
Okay…
I’ve given you a [very good] clue to the “technical” term for the key concept outlined in this video.
If you think you know what it is, use the comment section below and give me your answer. Out of all of the correct entries, we will choose at least one, whose author will win a FULL SCHOLARSHIP to the upcoming HU-2.0 Course (when it officially launches in a couple of weeks).
Also, please use the comment section below to SHARE YOUR THOUGHTS on the video or the topic (including any specific issues you’d like to see covered in the rest of this series).
I will personally be reviewing every entry, and I look forward to reading yours!
This entry was posted by tim on July 10, 2008 at 4:51 pm, and is filed under HU-2.0 |
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Should be “Performance Mode”. We struggle to gain understanding of this important concept, especially by those folks who do causal analysis. As a result, our corrective actions suffer, we don’t fix the right stuff, yadda yadda…you know the drill. Thanks.
This is an electrical utility whose transmission segment spans three states (consisting of what was previously three separate companies with VERY different cultures). They’ve been involved in massive (billions of dollars) capital expansion consisting of replacement, modification, and new construction by both themselves and 23 different contract firms. The average work “unit” consists of two men and a truck, with units scattered across the countryside, using (in many cases) inaccurate drawings and vague procedures. And, oh by the way…this is in the northeastern US, where the weather tends to be anything but cooperative.
He took two round stones, bored holes in them, rammed a stick through the holes in each one, and…changed the world. It would come to be called…the wheel. Yes- all the pieces had been lying around. It was the way he put them together that changed EVERYTHING.
This is exactly what Viral Accountability™ is- pieces put together in an entirely new way.
Nobody stopped to get the FREAKIN ladder out of the road! Whose job is it to eliminate safety hazards, waste, and error-likely conditions anyway? It’s YOURS. It’s MIN. It’s OUS.
Traditional change management has been upside down relative to how change actually proliferates throughout an organization. Combining proactive accountability with viral change produces Viral Accountability, the powerful solution to achieving next level long term sustainable performance improvement.
How is it possible to get workers to go beyond simply ‘what’s required’, even when no one is watching? How can you achieve the ‘magical upward spiral’ in performance improvement? Tim Autrey provides the answers in this video.
In gaining worker buy-in and leader support, the key lies in expanding our context. In this video, Tim Autrey clearly demonstrates how we are limited in both magnitude of thought and perception when oru current context becomes our constraint. You simply cannot rise above your context.
By focusing on one step at a time (rather than on the ‘mountain’ in front of us), we can achieve profound results in a short period of time. Not only will this confront us with a reality of which we are truly capable, it will also have prpofound impact upon those we are attempting to influence. A must-see video is attached.
about 2 years ago
I think this is a great beginning to HU-2.0, Tim!
about 2 years ago
Great job Tim. Grabbed attention, very informative…especially your analogies. I am looking forward to what you are going to present next.
about 2 years ago
Tim,
Great stuff in the video. Should help folks to keep “Foucs” on the task at hand at all times.
about 2 years ago
I believe the technical term for the model is Generic error-modelling system,GMS.
A very interesting beginning.
about 2 years ago
Should be “Performance Mode”. We struggle to gain understanding of this important concept, especially by those folks who do causal analysis. As a result, our corrective actions suffer, we don’t fix the right stuff, yadda yadda…you know the drill. Thanks.
about 2 years ago
I belive the tecnical term is cognitive control mechanisms.
Some researchers have added a fourth base performance, judgement. Your thought on this mechanism.
about 2 years ago
“Cognitive Control Hierachy”
about 2 years ago
Thanks for the post
about 1 year ago
Your simple, real-world examples helped me understand the differences between the basic performance modes of the cognitive control hierarchy – thanks.
about 1 year ago
I really like your K.I.S principles on “cognitive control hierarchy” (JR – James Reason) or “how humans do stuff”
Thanks!